I just installed Teamviewer 14 today on my Windows 10 machine (have had it installed on other machines before, so not my first rodeo), so I'm at latest version of 14.6.4835. Teamviewer.com Discussion Desktop is all grey (can't see windows) when connecting to Mac OS X 10.15 from Windows 10. The next day, I remote in and all I get is a black screen. Before I could remote in, see the login screen and enter my password. But now I can't. However, I can see the remote cursor. I've updated both clients to the latest version (13.2.5321 on MAC & 13.2.5287 on Windows). I am able to remote in from my Mac to Windows machines just fine. If you can’t share Mac computer screens. If you’re having problems sharing your screen with another Mac, or viewing a shared screen on your Mac, there are several things to check. Make sure you turned on screen sharing or remote management and set up sharing permissions on the Mac whose screen you want to share. TeamViewer Disable 'Lock Remote Computer' on MacTeamViewer, How to Disable Lock Remote Computer on Macteamviewer 12,teamviewer 13,teamviewer 9,teamviewer q.
TeamViewer
Help friends and loved ones solve their computer issues as if you were sitting right there with them.
Why People ❤️ TeamViewer for Personal Use
In a world where monthly expenses add up quickly, TeamViewer is free for personal use. This can’t be overstated. There are no fees, no time limits, and no subscriptions.
Simply download TeamViewer for personal use and start helping friends and loved ones with their computer or mobile device issues by connecting to their device and helping them as if you were there — even if you’re on separate continents.
Plus, you can log in to any remote devices of your own and take control of them or exchange files with them, even to and from mobile devices, so you’re never far away from the information you value most.
When you consider that TeamViewer is easy and free to use, is it any wonder that hundreds of millions of people have downloaded TeamViewer for personal use?
Here are just some of the things you can do with TeamViewer for free
Provide technical support to friends and family
Technology is great, but it’s not perfect. Often, friends and family need help connecting to a printer, eliminating malware, or using a social network.
TeamViewer allows you to connect to their device in real time with full video and audio to troubleshoot problems and get them back online quickly.
“My computer is running much faster now that my son was able to take a look at it, even though he’s in Canada.” – Mother from Thailand
Connect from one private device to another
Most people now use multiple devices, even in their personal lives. Often, you need to access files or use software on a device located across the house or across town.
Use your computer’s powerful software applications from your mobile device. Maintain your spot in a gaming queue while getting chores done around the house. Or access the movies and music on your home computer from anywhere.
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“I need to edit that photo from the home desktop. I can download it to my laptop, even here at the coffee shop.” – Father from the Netherlands
Help friends and family learn technology
A lot of satisfaction comes from being able to share skills with others to help them grow. Technology offers plenty of opportunities to learn.
With TeamViewer, you can guide a family member through using a challenging piece of software or set up an unfamiliar device – all as if you were sitting side-by-side.
“Pedro is such a whiz when it comes to this graphics program. I’m glad he can help me over the internet.” – Artist from the United States
Connect with people in real time
Connecting with friends and family online is more important than ever, especially over video and chat. Whether the person is in the next town or around the world, you can share your experiences and thoughts with others.
TeamViewer is also a videoconferencing and chat platform that allows you to connect to the people who matter in real time.
“It’s great that I can check in on the kids over video when I’m traveling to visit family.” – Mother from Great Britain
TeamViewer is free for personal use, which means any tasks within your personal life for which you are not being paid. Connections between personal devices at home or helping friends and family remotely qualify as personal use.
To learn more, see this article from the TeamViewer Community.
Commercial use is not limited to tasks for which you are being paid. Connections to or from corporate networks, connections to or from recognized server operating systems, and providing support to customers and colleagues all fall under commercial use.
If your home server is running a recognized Windows server operating system, that connection is considered commercial use.
A license is required. Cost-effective single user licenses are available, including our new Remote Access plan.
Click here to compare subscription plans and see available features.
Usage on behalf of a dues-paying club or nonprofit organization is considered commercial use. However, TeamViewer is proud to support the nonprofit community. Please contact us to apply for our nonprofit discount.
-->Devices managed by Intune can be administered remotely using TeamViewer. TeamViewer is a partner program that you purchase separately. This articles shows you how to configure TeamViewer within Intune, and how to remotely administer a device.
This feature applies to:
- Android device administrator (DA)
- Android Enterprise personally owned devices with a work profile (BYOD)
- iOS/iPadOS
- macOS
- Windows
Prerequisites
The administrator configuring the TeamViewer connector must have an Intune license. You can give administrators access to Microsoft Endpoint Manager without them requiring an Intune license. For more information, see Unlicensed admins.
The Intune administrator in the Endpoint Manager admin center must have the following Intune roles:
- Update Remote Assistance: Allows administrators to modify the TeamViewer connector settings.
- Request Remote Assistance: Allows administrators to start a new remote assistance session for any user. Users with this role are not limited by any Intune role within a scope. Also, user or device groups assigned an Intune role within a scope can also request remote assistance.
Use a supported Intune-managed device:
- Android device administrator (DA)
- Android Enterprise personally owned devices with a work profile (BYOD)
- iOS/iPadOS
- macOS
- Windows
Note
- Organization-owned devices are not supported. Team viewer works with the Company portal app. It doesn't work with the Intune app.
- TeamViewer may not support Windows Holographic (HoloLens), Windows Team (Surface Hub), or Windows 10 S. For supportability, see TeamViewer (opens TeamViewer's web site) for any updates.
A TeamViewer (opens TeamViewer's web site) account with the sign-in credentials. Only some TeamViewer licenses may support integration with Intune. For specific TeamViewer needs, see TeamViewer Integration Partner: Microsoft Intune.
By using TeamViewer, you're allowing the TeamViewer for Intune Connector to create TeamViewer sessions, read Active Directory data, and save the TeamViewer account access token.
Configure the TeamViewer connector
To provide remote assistance to devices, configure the Intune TeamViewer connector using the following steps:
- Sign in to the Microsoft Endpoint Manager admin center.
- Select Tenant administration > Connectors and tokens > TeamViewer Connector.
- Select Connect, and accept the license agreement.
- Select Log in to TeamViewer to authorize.
- A web page opens to the TeamViewer site. Enter your TeamViewer license credentials, and then Sign In.
Remotely administer a device
After the connector is configured, you're ready to remotely administer a device.
- In the the Microsoft Endpoint Manager admin center.
- Select Devices > All devices.
- From the list, select the device that you want to remotely administer > New Remote Assistance Session. You may have to select the three dots (...) to see this option.
- After Intune connects to the TeamViewer service, you'll see some information about the device. Connect to start the remote session.
In TeamViewer, you can complete a range of actions on the device, including taking control of the device. For full details of what you can do, see the TeamViewer community page (opens TeamViewer's web site).
When finished, close the TeamViewer window.
End user experience
When you start a remote session, users see a notification flag on the Company Portal app icon on their device. A notification also appears when the app opens. Users can then accept the remote assistance request.
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Note
Windows devices that are enrolled using 'userless' methods, such as Device Enrollment Manager (DEM) and Windows Configuration Designer (WCD), don't show the TeamViewer notification in the Company Portal app. In these scenarios, it's recommended to use the TeamViewer portal to generate the session.